Return and Exchange

Return and exchange are applicable for the following reasons:

1. Major Manufacturing defect.

2. Incorrect Item.

3. One time size exchange (Bottoms only)

Defective Items

•  QC will be done before postage. Unfortunately, if still, any defects found, we sincerely apologize for that.
• One to one exchange is allowed for the same item, same design and same color.
• Customer shall bear the return shipping cost.
• Defect in garments are defined as, faulty zippers, dirt/stain (>1 cm), uncommon torn, broken button, open seam.

Exchange in Size

• One-time exchange in size is allowed if the size does not fit.
• Customers shall bear the shipping fee of both ways (return postage and redelivery postage). 

Proof of defect

• Please notify us on defective/ wrong items within 5 working days after receiving.
• Do not return the items without informing us.
• Items must be shipped back to us within 5 working days (Malaysia) and 7 working days (Singapore)
• We will not accept any return/exchange after the period stated above.

Return procedure

Email to [email protected]/ directly message us on Instagram with the following details:

• Subject: Return

• Order number

• Product (s) Name & description

• Attach the photo of defective/ wrong item (s)