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Return and Exchange

Return and exchange are applicable for the following reasons:

1. Major Manufacturing defect.

2. Incorrect Item.

3. One time size exchange (Bottoms only)

Defective Items

  •  QC will be done before postage. Unfortunately, if still, any defects found, we sincerely apologize for that.
  • One to one exchange is allowed for the same item, same design and same color.
  • Customer shall bear the return shipping cost.
  • Defect in garments are defined as, faulty zippers, dirt/stain (>1 cm), uncommon torn, broken button, open seam.

Exchange in Size

  • One-time exchange in size is allowed if the size does not fit.
  • Customers shall bear the shipping fee of both ways (return postage and redelivery postage). 

Proof of defect

  • Please notify us on defective/ wrong items within 5 working days after receiving.
  • Do not return the items without informing us.
  • Items must be shipped back to us within 5 working days (Malaysia) and 7 working days (Singapore)
  • We will not accept any return/exchange after the period stated above.


Return procedure

Email to [email protected]/ directly message us on Instagram with the following details:

  • Subject: Return

  • Order number

  • Product (s) Name & description

  • Attach the photo of defective/ wrong item (s)

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